Terms of Service

 

Terms of Service — Baby Cozy

Effective date: January 1, 2025

Welcome to Baby Cozy (“we”, “us”, “our”).
We operate the online store available at babycozyus.com (the “Site”).
By accessing or using our Site, you agree to be bound by these Terms of Service (“Terms”).
If you do not agree, please do not use the Site.

1. About Our Store

Baby Cozy is an online store offering baby products, toys, accessories, and related items for personal use.

Store name: Baby Cozy
Website: https://babycozyus.com/
Email: support@babycozyus.com
Address: 6 Thames Street, Windsor, SL4 1PW, United Kingdom.

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms.
You agree not to:

  • use the Site in any way that may damage, disable, or impair it;

  • attempt to gain unauthorized access to any part of the Site or to other users’ information;

  • use automated tools (bots, scrapers) to access or collect data;

  • use the Site to commit fraud or any illegal activity.

We may suspend or terminate your access if you violate these Terms.

3. Products and Orders

All products and prices may change without notice.
An order is confirmed only after payment is successfully processed and an order confirmation email is sent.

We reserve the right to:

  • cancel or refuse any order (e.g., suspected fraud, incorrect price, out of stock);

  • limit quantities purchased per customer or per order.

If we cancel an order after payment, we refund the full amount paid.

4. Pricing and Payments

Prices are displayed in the currency shown on the Site.
Taxes, duties, and import fees (if applicable) are your responsibility.

Payments are processed securely through third-party providers.
By submitting payment information, you confirm that:

  • you are authorized to use the payment method;

  • the information provided is accurate.

We do not store full credit card details on our servers.

5. Shipping and Delivery

Shipping costs, methods, and estimated delivery times are displayed at checkout or in our Shipping Policy.

We are not responsible for:

  • delays caused by carriers or customs;

  • additional customs charges, duties, or taxes;

  • delays due to events beyond our control.

Risk and ownership pass to you once the order is handed to the carrier.

6. Returns and Refunds

Refund and return rules are described in our Refund Policy.
By completing a purchase, you agree to those terms.

7. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login details.

We may suspend or delete accounts that violate these Terms or appear fraudulent.

8. Intellectual Property

All content on the Site (text, images, logos, layout, etc.) is owned by Baby Cozy or its licensors.

You may not:

  • copy, modify, reproduce, or distribute content without written permission;

  • use our name or branding without consent.

You receive a limited license to use the Site for personal, non-commercial purposes.

9. Third-Party Services and Links

Our Site may use third-party tools and external links.
We are not responsible for their content, security, or practices.

Please review third-party terms before using their services.

10. Disclaimer of Warranties

The Site and products are provided “as is” and “as available.”

We do not guarantee that:

  • the Site will operate without interruptions or errors;

  • information on the Site is always accurate;

  • products will meet any expectations beyond the provided descriptions.

All implied warranties are disclaimed to the fullest extent permitted by law.

11. Limitation of Liability

To the maximum extent permitted by law, Baby Cozy is not liable for:

  • indirect, incidental, or consequential damages;

  • loss of profits, data, or goodwill;

  • damages resulting from use or inability to use the Site or products.

Total liability shall not exceed the amount paid for the purchase giving rise to the claim.

12. Indemnification

You agree to indemnify Baby Cozy against claims arising from:

  • your use of the Site;

  • your breach of these Terms;

  • your violation of laws or third-party rights.

13. Governing Law and Disputes

These Terms are governed by the laws of Ukraine unless local consumer law requires otherwise.
Disputes shall be resolved in the competent courts of Ukraine.

14. Changes to These Terms

We may update these Terms at any time.
The “Effective date” will reflect the latest revision.
Continued use of the Site means acceptance of updated Terms.

15. Contact Us

If you have any questions regarding these Terms, contact us:

Baby Cozy Support
Email: support@babycozyus.com
Address: 6 Thames Street, Windsor, SL4 1PW, United Kingdom.